'They'd hold you down and you'd be crying screaming'. 0000007338 00000 n At least one standard in this area was not being met when we inspected the service and CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. She blamed the care she received for the deterioration in her condition, describing how she was restrained. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. Bonnies and Julies names have been changed. Umairah Malik, of eating disorder charity Beat, says: Guidance states [force-feeding] is a last resort, and every other option must be exhausted: this might include a choice of foods or supplements, distraction techniques or extra support.. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. At this point, however, the parents put their faith in the hospital, unaware Bonnies experience there would leave her with PTSD. I saw a young man masturbating in the corridor. huntercombe hospital Maidenhead to be shut down - Change.org 9 Department for Child and Adolescent Psychiatry, University of Cologne, Cologne, Germany. . I dont blame the staff, there simply werent enough of them and they werent well trained. I cannot live independently.". The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. It led to Huntercombecommissioning an independent review, by Contact Consulting. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. 17 February 2021, Download full inspection report for Huntercombe Hospital - Maidenhead - PDF - (opens in new window), Published Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. A PSYCHIATRIC hospital in Maidenhead which was declared "unfit for purpose" by the CQC has announced it will be closing. The review, shared with Sky News and published in 2021, was highly critical. When the CQC inspected the unit in December 2022 there was a cap on the number of patients it could treat, up to 22, due to care concerns identified in June 2021. No one's gonna get better in that environment. During Femails investigation, we heard accounts from severalformer Huntercombe patients. the service is performing badly and we've taken enforcement action against the provider of the service. 0000034103 00000 n Please report any comments that break our rules. Maidenhead: Patient death prompts calls for Huntercombe Hospital to This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. The report concludes the use of restraint was coercive in its frequency of use and lack of consideration of ways to reduce its use.. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. In a statement to The Independent: Thames Valley Police, said: "Thames. 0000107855 00000 n 0000000016 00000 n She blames the care she received for the deterioration in her condition, describing how she was restrained. She claims staff regularly restrained patients, ignored cries for help and were abusive. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. It has been rated "good" by Ofsted and is a registered exam centre. Inspection of Huntercombe Hospital School Maidenhead - Ofsted The secret mine that hid the Nazis' stolen treasure. the service is performing badly and we've taken enforcement action against the provider of the service. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. Fly the flag in style: JO ELVIN's got red, white and blue Coronation style covered. Email rebecca.thomas@independent.co.uk. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. It found some rooms were "hot and unpleasant" and some ward spaces were too small to accommodate the number of people being cared for in them. Your genorosity, care and your skill have helped me get my life back. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. We put Why I've ditched a lifetime of possessions and downsized at 70 for my children. The incident is being investigated by Thames Valley Police and the CQC. 0000010172 00000 n Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. Lyra Williams was at two Huntercombe units - Watcombe Hall in Devon and Maidenhead - between 2013 and 2017. Active Care Group has now confirmed the unit would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its "service untenable". It is a 60 bed independent hospital. Police investigating death of young girl at mental health hospital At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care. The physical injuries, the trauma and pain and suffering, and they were children. Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. Youre a waste of space.. We have already taken steps to make improvements to the service and remain committed to providing the best possible care for our patients. This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? As a 17 year old patient of the Maidenhead branch on the huntercombe group I have in the past few days gone through the trauma of the loss of a patient who was on my ward due to certain staff negligence, this negligence is enforced by management on a regular . Reported incidents can range from sexually inappropriate language to serious sexual assault and rape. During one visit, she found Bonnies face was really swollen. The statement added: Patients have been informed of the decision as have senior members of staff. Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. Its Mental Health Awareness week from 915 May(mentalhealth.org.uk/campaigns/mentalhealth-awareness-week)and we talk to Louise Makin, Head of Internal Communications & Engagement to, Undiagnosed Emerging Personality Disorder (UEPD). Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. Our sincere condolences go to all those affected.. An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. Inadequate Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. 0000012588 00000 n Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". It was a place to which she went to get better. In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. Farewell NHS Covid app but is the pandemic actually over? Yet the latest CQC report, published in August, gives Taplow Manor the higher grade of requires improvement. SL6 5LH. "My mum is my full-time carer as I cannot be on my own due to this. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". Alice, now 18 years old,says during that time she learned new ways to self-harm. My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. This service is regulated by the Care Quality Commission. He said he was concerned about inadequate staffing and training and claimed there were staffing issues "pretty much every day". An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS.. CQC rates Taplow Manor, formerly known as Huntercombe Hospital The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. The return of heroin chic is a cynical betrayal of young A problem shared by mother-of-four and GP Clare Bailey: I'm Rest easy! Click here to view our latest report & rating. Huntercombe Hospital Maidenhead must still improve - BBC News Latest inspection: Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". 0000003168 00000 n 0000100735 00000 n Her eyes were swollen shut, and she had a black eye. She was discharged after nine months but relapsed and was sent to a different hospital, aged 17, where I had lots of therapy and made a real recovery. I simply cannot thank everyone enough for being so kind. She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. In 2020, the Care Quality Commission warned that sexual incidents are commonplace on mental health wards. I was dragged into the feeding roomand then held down. She falters and cant speak. I'd fall asleep sometimes. "I saw the children whacking their heads. "I get flashbacks of everything that happened. A single childrens mental health hospital with just 59 beds reported more than 1,600 sexual safety incidents in four years, shocking NHS figures reveal. Huntercombe Hospital Maidenhead is located on Huntercombe Lane South to the east of Maidenhead. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. Jane said her stay at the unit "broke" her, adding: "It made things worse. By now, Bonnie was being restrained twice a day, every day. 0000295425 00000 n Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. Did this woman die because her genitals were cut? The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. 0000003282 00000 n inaccuracy or intrusion, then please They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. 0000068264 00000 n This service was archived on 5 March 2021, Archived services are ones which are no longer part of a provider's registration with CQC. Taplow, After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. But she says: I was never even admitted to A&E, and had to wait for them to pass through my body. Active Care Group - The UK's leading Complex Care Provider Browser Support Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . So it made me want toself-harm in different ways, rather than stop me from self-harming.". Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. For some of 2021 the CQC was so concerned about the Maidenhead unit it told the hospital it could only admit patients with written permission from the regulator. Report published: The regime was harsh and far behind best practice for treating eating disorders. . We are carrying out a review of quality at Taplow Manor. Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. Follow BBC South on Facebook, Twitter, or Instagram. Active Care Group has been providing complex care for over 30 years. The Huntercombe Group also ran a unit in Stafford. the service isn't performing as well as it should and we have told the service how it must improve. is run by Huntercombe Manor - Maidenhead - Parks & Gardens Go outdoors: TV presenter Gethin Jones reveals the one lesson he's learned from life. She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life. GP - 1-130101073 Huntercombe Hospital - Maidenhead (01/03/2021 - CQC 0000002025 00000 n The private unit is now finally due to be closed after an investigation by The Independent revealed allegations of verbal and physical abuse, prompting the NHS to withdraw patients. A genuine person-centred approach sits at the heart of our model because no two individuals share exactly the same needs, hopes and challenges. the service isn't performing as well as it should and we have told the service how it must improve. Read about our approach to external linking. the service is performing exceptionally well. The Huntercombe Group said it had "learned lessons". The Fullers are far from alone in making these shocking assertions. Data returned from the Piano 'meterActive/meterExpired' callback event. Mental health hospital facing teen mistreatment claims to shut after I've got a 1 ot 1 each day, and all the staff are really nice and kind. I came forward about the sexual abuse I experienced by a Huntercombe staff member in the hope that future patients would be protected. hb```@9e!0!I$}.y +DFP 4 C8d3H|```Ad4%1)yv " @ayV[N0. %PDF-1.4 % Huntercombe Hospital: 1,643 'sexual safety incidents' in a single 59 We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Other patients make similarly disturbing claims. There was this huge culture of blaming patients, and very Victorian [views], like [we were] fallen women These girls are mad. And not only that, but it must be your fault, because youre mad, so youre sexually unboundaried. You can find out more about archived services and how you can use the information on our page about searching for the history of care services. So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. Start your Independent Premium subscription today. They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. She wants to see accountability and believes that the more than 50 affected families are "just the tip of the iceberg". And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Following The Independents reports, the government launched an independent rapid review, though this has been criticised for focusing only on the data held on mental health services rather than taking a more comprehensive approach. A patient who went into the Maidenhead unit in 2021, who wants to remain anonymous, said she "came in with a little bit of trauma and came out with a lot more". Danielle Middleton was an inpatient at Maidenhead at the same time, between 2014 and 2016. The BBC is not responsible for the content of external sites. She would drive two hours to visit her, and when she got there her sister appeared "drugged up to the point at times she could hardly communicate". 'My skin was so bad I stopped going out': Expert reveals his 3 top skincare tips as women tell how an Kate and William's tribute to Aberfan: Solemn royals pay their respects in poignant visit 57 years after the Ballet princess! I remember one lovely female staff member actually crying, saying: I dont know how to help you. . Huntercombe Hospital - Maidenhead is a specialist child and adolescent mental health inpatient service (CAMHS). Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. She says: If Id had proper care and compassion, I dont think I would have felt so helpless. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. Huntercombe Young People Ltd Huntercombe Hospital Maidenhead - CQC Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. 0000026117 00000 n Kate takes Charlotte to watch Cinderella at the Royal Opera House ahead of her 8th A new Coronation do? 0000001690 00000 n She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. We don't rate every type of service. This is about childrens human right to be kept safe. Following its recent inspection of Taplow Manor, the CQC noted it is the only psychiatric intensive care unit wider geographical area. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. In 2014 The Huntercombe Group was successfully sued by Natasha Beauchamp for failing to provide appropriate psychiatric treatment. The postcode to use for the Sat-Nav is SL6 0PQ. At first, her parents were impressed. 0000081167 00000 n We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures.
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