Did you ever receive it?? Note that complaint text that is displayed might not represent all complaints filed with BBB. The smaller footprint of four-person hot tubs means you can fit it in places you just cant fit some of our, Want to enjoy the luxury of your own hot tub, without taking up any more space than you need to? Every interaction with this company is terrible. Fill out the form to download your instant rebate and FREE buyers guide! The tub is clearly a lemon and a consumer product claim attorney agrees. Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. We currently have been carrying out bucks to fill the tub. I purchased a tanning bed in 2017 for 2300.00. I'm now waiting for my fourth control panel to be sent to me. Did you return your unit? Jusben Engineers is a major B-BBEE engineering, construction, and maintenance contractor, delivering complex projects in the power, oil & gas, building, infrastructure and resources sectors in South Africa, Africa, and the Middle East. We were in contact with ******* ********** who begged us to not got to the BBB, however since we decided to work with her she has since blown us off. We make sure the activities are fun and entertaining. Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. Submitting a response indicates a willingness to work with customers to make things right. This demand led LPI to make what Hatley says were very tough decisions about the future of the company. They are all under 5k. If I could give zero stars I would. Weve helped 100s of people find relief from their everyday pains with our spas! Sincerely, I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. Im yet to get a check for what Ive paid or the financing off my credit report. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift. Your warranty case ******, has been opened. Fortunately, its relatively easy to restore the wooden panels around your hot tub. 215 were here. Up to $1,000 off your spa! Early on I was told to expect a delay due to covid. As of now Im not sure if it will ever be a reality and not just a money scam. Very risky in my opinion. I told them in December ill either be in a hottub or filing a case at the court house against them. I'm sorry but when I pay $6000 for something I expect it to work for more than 2 years. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. (704) 322-4204. How do you choose the best hot tub for back pain? When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. Aqua Living2023-02-01T14:06:23-05:00February 1st, 2023|Comments Off on Will a Hot Tub Mess Up My Nails? They only care of you pay and once that happens they can stall you for years and never give you anything. A hole in your hot tub cover is going to render it relatively ineffective when it comes to heat preservation and protection from debris and pests. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. Prior to the pandemic and the agreement for the current drafting amount, the account was behind. Relaxing massages and hot water therapy are the best options for the person who has experienced stresses and strains throughout the day or week. for staying informed and competitive in the hot tub market. I'm very disappointed with the quality of this spa, and even worse the level of customer service. Our Products. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. They have been absolutely amazing from start to finish of my hot tub purchase and set up. Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. Its purpose is to strengthen the They are on Craigslist in my market. Screen Printing and Embroidery for clothing and accessories, as well as Technical Screenprinting, Overlays, and Labels for industrial and commercial applications It came in December of 2021. LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. This year the dealer orders were substantially more than we projected, and we ran out of capacity. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. . To The Trade. They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. Aqua Living currently operates 35 stores, with 110 more expected to open over the next two years. Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. FOR SALE! LPI is also moving away from dealer-based sales and going customer-direct. When I contacted the dealer I was referred to lpi directly. I was 4-5 months out from my purchase date and they said it would be done nov 1st . After seeing their 1 star review rating I have to say that is too high. When shopping for a hot tub, the number of choices can seem overwhelming. I was hoping they would make things right so that I didn't have to give them this review. We have found information that says there is cooling off period and think this would apply. Get this 6-Person Hot Tub with 51 powerful jets! BBB is here to help. Status: Resolved We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. Tuff Spas is a rotational-molded hot tub manufacturer established in 1999 by CEO and Founder Dave Midkiff. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. AWFUL. 2,550 Sq. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Youre someone who loves to pamper yourself with manicures. I have never been lied to so often by so many people in my life. If your hot tub is damaged beyond repair or youre replacing it with a new one, you need a plan for removing and disposing of the old one. Being able to chat with other residents becomes an important part of many peoples . Make sure to buy from a company that has in-house service or local service that you can verify. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. Home; Services; New Patient Center. There has to be a law against being 2-3 months late to deliver merchandise and expecting payment. Ultimately, we see our most successful path in the USA through providing our products direct to the consumer, Hatley says. This is due to breaks in payment and paying less than the monthly minimum. I call the factory and they gave me regional representative I ask to trade up to a current model yup another $1000. What a scam. an outstanding level of service, and prices that cant be beaten. When it arrived we . Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. I need a part for the hot tub to be functional and have been waiting for months for it to be in stock (lpi told me it was just backordered) . My purchase date was 10/30/2020, We were promised delivery By February 2021. 24 March 2022 Omega X Swatch: Bioceramic MoonSwatch collection Bioceramic MoonSwatch - Mission to the Sun SWATCH SALUTES ONE OF THE MOST ICONIC WATCHES OF THE SWISS WATCH INDUSTRY, by introducing the 11 pieces BIOCERAMIC MoonSwatch collection Swatch has collaborated with Omega to imagine an innovative Swatch take on the Speedmaster Mo HP Pavilion GeForce RTX 3050 AMD Ryzen 5 15.6-inch FHD (1920 x 1080)144 Hz IPS 512GB M.2 SSD Windows 10 with Free Pre-installed MS Office Home & Student 2019 Gaming Laptop -15-ec2087AX (46R32PA) 47,990.00. @kenmcenany- did you ever get your hot tub? It is now 11/9/2020 and still no repairs for the panel or cover. He stated as seen on page 2 of the 7 pages, that the bar is built in and shouldn't be an issue. Martha Stewart Decker Accent Chairs - Solid Wood, Wingback , Deep Seating Armchair Living Room Furniture Modern Contemporary Style Sofa Decor - Bedroom Lounge, Beige : Amazon.in: Home & Kitchen. BBB Business Profiles generally cover a three-year reporting period. Fortunately, issues with your spa heater are often easily fixed. Learn how to properly clean & maintain the longevity of your spa cover. They said that we canceled using him and did not (mind you he is the only person who has tried to help us). The only info he obtained for me was that he put in another service request and that it was an issue with the manufacturer and I would have to wait, that was all he could do. It came in December of 2021. From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. Your regional case manager and technician scheduling agent are reviewing case. (The consumer indicated he/she DID NOT accept the response from the business.). My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. Here well discuss what calcium scale is and how you can prevent & get rid of it in your hot tub. The cover seal wasn't even touching the tub as it was shipped. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. "We are thrilled to become part of the LPI family. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. LPI said to discard the incorrect panel and they'd correct this error. Shop our best selection of furniture to reflect your style and inspire your home. The clinical presentation is variable and most commonly includes symptoms of anemia, such as fatigue, weakness, skin paleness and shortness of breath. **** still has not shipped this panel. Finally, they admitted that the spa that I purchased did NOT have the audio system. Up to $1,000 off your spa! I have a Huion H610 Pro V2. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. This was built, shipped to the store and then delivered to my house on 10/30/22. The customer representatives have been nothing but roadblocks and excuses. What else is the plan. We purchased an aqua living spa November 2021. I use the hot tub once a week. I purchased a hot tub from LPI/AquaLiving in June 2021 with a delivery date of Sep 2021. User Friendly System Controls Topside. I asked if there was something that could be checked, like a sensor. Here well discuss common problems and how to address them. The only paperwork we got from LPI,INC said SPA INVOICE with no number but it does have a Serial #181983. A corner hot tub might be just what youre looking for. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. Their partnerships are a major reason why we are here today.. My experience with this company could fill a book. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. Thats just insane for a person being 5 days late to make a payment. Ordered ours beginning of sept- finally got an update after multiple requests that it should go to production in 2-3 weeks! I received no communication from lpi, but after a couple weeks I received glass balls and headrests in the mail. There is so much I want to say, but the ONE thing that stands out above all is a complete and total LACK OF INTEGRITY. I am unable to get the case manager to actually talk to me to resolve this. lpi aqua living. Lets here people thoughts on this company. We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. lpi aqua living. The guy that delivered my hot tub that Danielle suggested was awesome. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. The credit card acknowledged that you would retain the credit on 12/30/22. BBB's information on this company is being updated, and no report is available at this time. After roughly 6 months I finally received the filters and enclosure panel, and a repairman was sent out to diagnose the stereo. The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . I was initially told that I was not operating it correctly until I informed them that the actual audio system was not installed. A gentleman did finally walk me through a possible fix. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. It's estimated that there, Aqua Living2023-02-08T09:27:34-05:00February 8th, 2023|Comments Off on Are Swim Spas High Maintenance? Take a virtual tour of one of our showrooms. Been using it for a little over a year now, no issues yet. He found it buried under some expanding foam. For any customer that wants access to unlimited swimming in their own backyard, swim spas are a fantastic investment. I come to find out this control panel is a known defective component but they continue to ship out the same control panel. Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. There was another air diverter for the lounger that was broken upon delivery but all of a sudden started working after a week or so. Average of 54 Customer Reviews. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? Comparisons of the different types of materials that hot tub shells are made from. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. I ordered it July 15th. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. Expands to Vietnam, Pinch A Penny Opens New Store in Pearland, Texas, CMAHC to Host "Vote on the Code" at the 2024 AOAP Annual Conference, A Look at the 2023 NDPA Water Safety Conference, 2023 Model Aquatic Health Code Now Available, PHTA Issues Call for Members of Standards Consensus Committee. LPI, Inc. Johnson City, TN1 month agoBe among the first 25 applicantsSee who LPI, Inc. has hired for this roleNo longer accepting applications. No return calls even after I have reached out to their office personnel numerous times. A hot tub that doesnt heat properly is understandably frustrating. I emailed ****** *****(the case manager that finally resolved the other problems) and was told nothing could be done until a claim was submitted through the website. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Join other industry pros who get pertinent, fast-reading nationwide stories delivered twice a week to their inbox with AQUA Today. This field is for validation purposes and should be left unchanged. It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. Steve and Jason both are great and their delivery service crew also. The smaller footprint of four-person hot, Aqua Living2023-02-13T12:34:30-05:00February 13th, 2023|Comments Off on 5 Unique Valentines Day Hot Tub and Spa Experiences, Looking to change up Valentine's Day? With detailed information on each of the hot tubs, you will discover new features and what to look. Here well look at the reasons a leak might occur and what you can do to stop it. We do not work for this company nor represent them, but we like many others, are searching for a good quality hot tub brand. ************. Good Luck with that. I just want my money back. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. Full Foam. "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. Amy takes a trip to LPI's new facility in Johnson City and finds about about the company's acquisition of Catalina Spas. LPI Eliminating Dealer Program. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. Our records indicate the cover lift was received on Saturday 1/28/23. We apologize for the delay. . Because they are built cheap. Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. But it also says aqua living gives lp financial the full rights to defer or extend payments upon buyers request. Read about how to fix it to restore your covers structure and functionality. So, it makes sense if you ever wonder, "Will a hot tub mess up my nails?". Purchasing a spa from this company is the single worst house-related decision I have ever made. No matter how good the quality, hot tubs require a fair amount of support and having local support can be the difference between a good and bad ownership experience. Do yourself a favor and buy a Jacuzzi brand. Learn more about what aqua therapy is and the many benefits these programs deliver. This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. The reason for the change remains uncertain, however . Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Aqua Living Factory Direct is . I really don't think it is that bad of a product, I just think they have really really really bad customer service. Its already three weeks past the original estimated delivery date!! DO NOT BUY FROM LPI INC!!! Kendrick Content 2023. Now we were told it was fixed, however we are having the same exact issue as last year and this have a 5 year warranty on the tub and a lifetime warranty on the cover and neither is being honored. $350,000 Last Sold Price. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. Grow your business. The latest is that their computer system is down and they can't tell me if the parts have been ordered or not. Cailley Hammel. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . . Beware. I really love Huion 's nibs, they're made of a very durable hard plastic. I think they will claim bankrupt soon and keep all of the money and not owe anyone anything. ****** ***** With their unique corner-accommodating shape, these types of hot tubs can easily fit into most indoor and outdoor, Ergonomic seats, dozens of powerful jets and mesmerizing lights these are just some of the things that luxury hot tubs can offer. He found a wire was not connected at the factory. You get what you pay for with these. The better maintained your tub is, the longer your investment in health & relaxation will last. Idaho Child Custody: The Right Evidence & Winning Your Case. But beyond the pleasure of soaking, these spas offer real health benefits. Beat local competitors. There's no way I should owe that much. I told the guy it is hands down the worst buying experience Ive ever had online in my life. Now that winter is back we are seeing all the signs of last year. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. I called customer service and was told the filters and magnets were in the mail. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. June 11, 2022 Posted by: grady county, ga zoning map . ***** and **** Both Gary and the customer service have been wonderful to work with. Aqua Living Factory Outlets Houston Wellness and Fitness Services Follow View all 5 employees About us Website https://aqualivingstores.com/spas/ Industries Wellness and Fitness Services Company. I have now stepped up the phone calls to every other day in the hopes of making progress. I paid cash for the spa 18 mos ago and it is never worked properly and they refuse to come out and fix it. They are on Craigslist in my market. At this point I was ok with how the tub was functioning and overlooked the shortcomings of the product. I own one of these tubs. 3 Beds. View David Hatley's business profile as Chief Executive Officer at LPI. You get what you pay for with these. I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. If your bathtub has jets, regular cleaning can prolong their proper functioning as well.
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